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Communication and Conflict Resolution Skills for the Workplace

Thursday, February 21, 2019 8:15 AM - Friday, February 22, 2019 12:00 PM (PST)

Description

The Dispute Resolution Center of Yakima and Kittitas Counties is offering a day and a half long Communication and Conflict Resolution Skills for the Workplace Training Thursday and Friday February 21-22, 2019. Trainees will receive 12 hours of instruction in communication and conflict resolution skills to address workplace problems and disputes, including hands-on experience in communication, negotiation, and listening tools that can help in every aspect of their work and home lives.  The skills learned in this training will be useful in all settings where people interact with one another, such as between co-workers, with customers, between human resource staff or supervisors and employees, and in personal relationships, as well.  Participants will leave with concrete methods of addressing the conflict in their workplaces and in their lives.
For those employees who are on the front lines of addressing any workplace difficulties or conflict, you may want to consider having them complete our full Basic Mediation Training which will be offered next April.
Pricing
The cost of this training is $200, with a group rate of $175 per person for groups of three or more. 
 
Thursday, February 21, 2019 8:15 AM - Friday, February 22, 2019 12:00 PM (PST)
Day 1: Thursday February 21, 8:15 - 5 pm
Day 2: Friday February 22, 8 am to noon
Categories
Community Engagement
Continuing Education
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Greater Yakima Chamber of Commerce
10 North 9th Street • Yakima WA 98901
Phone (509) 248-2021

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